Data Deletion Instructions

Complete guide to deleting your PinoyLokal account and personal data

Quick Overview

You have the right to delete your PinoyLokal account and all associated personal data at any time. This process is irreversible and will permanently remove all your information from our platform.

Data deletion is completed within 30 days of your request.

Method 1: In-App Deletion Request (Recommended)

Step-by-Step Instructions:

  1. Log into your PinoyLokal account
    Visit pinoylokal.com and sign in with your credentials
  2. Open your Profile page
    Go to Profile > Privacy & Account
  3. Submit a deletion request
    Confirm your request; we will email you if additional verification is needed

Important: This action cannot be undone!

Make sure to download any important data before proceeding with deletion.

Method 2: Email Request

If you cannot access your account or prefer to request deletion via email:

Email Template:

To: privacy@pinoylokal.com

Subject: Account Deletion Request


Dear PinoyLokal Support Team,


I request the complete deletion of my PinoyLokal account and all associated personal data.


Account Details:

- Email: [Your registered email]

- Full Name: [Your full name]

- Phone: [Your registered phone number]

- Account Type: [Customer/Service Provider]


I understand this action is permanent and irreversible.


Thank you,

[Your name]

Response Time:

We will respond to email deletion requests within 48 hours and complete the deletion within 30 days.

What Information Gets Deleted

Permanently Deleted

  • • Personal profile information
  • • Contact details and verification documents
  • • Profile photos and portfolio images
  • • Job requests and booking history
  • • Messages and communications
  • • Account settings and preferences
  • • Facebook login associations

Retained (Anonymized)

  • • Aggregated platform usage statistics
  • • Reviews (without personal identifiers)
  • • Transaction records for legal compliance
  • • Security logs (for fraud prevention)

* Retained data contains no personally identifiable information

Facebook Login Data Deletion

If you signed up using Facebook Login, deleting your PinoyLokal account will also remove all Facebook-associated data:

  • Facebook profile information used for registration
  • Profile picture imported from Facebook
  • Email address from Facebook account
  • Any permissions granted to PinoyLokal through Facebook

Additional Facebook Steps:

  1. 1. Go to Facebook Settings > Apps and Websites
  2. 2. Find "PinoyLokal" in your app list
  3. 3. Click "Remove" to revoke all permissions
  4. 4. This ensures no future data sharing between accounts

Deletion Timeline

1

Immediate (0-24 hours)

Account deactivated, login disabled, profile hidden from public view

2

Within 7 days

Personal data removed from active systems, cache cleared

3

Within 30 days

Complete deletion from all systems including backups and archives

Need Help?

If you have questions about data deletion or need assistance with the process:

Privacy Inquiries

Email: privacy@pinoylokal.com

Response Time: Within 48 hours

General Support

Email: support@pinoylokal.com

Response Time: Within 24 hours

🇵🇭 Your Privacy Rights

As a Filipino platform, we respect your privacy rights and are committed to giving you full control over your personal data. We make the deletion process simple and transparent because your trust matters to us.